Your trust matters to us. This policy explains what information we collect when you use the CGRISE website, why we collect it, and the choices you have.
1About This Policy
This Privacy Policy explains how CGRISE collects, uses, shares and protects personal information when you visit this website, send an enquiry, register or enrol for a course, make a payment, or apply to become a partner training centre. We aim to follow applicable Indian laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
By using the Website and submitting your details, you agree to the practices described here.
2Information We Collect
We ask only for information needed for the purpose of the form you fill in.
Student registration
- Full name, date of birth and gender
- Mobile number and email address
- District or city, highest qualification and current status
- Selected course and preferred ATC or city
Enrolment and payment
- Name, mobile number and email address
- Course, whether you are a student, parent or other, and preferred city or ATC
- Optional message, payment status and transaction reference
ATC partner applications
- Institution name, type, years in operation and address
- Contact person’s name, designation, mobile number and email address
Enquiries
- Name, phone number, email address, enquiry type and your message
Technical information
- IP address, browser and device type, pages visited and approximate location, collected through cookies and similar tools
3How We Use Your Information
- To process your registration or enrolment and confirm your seat
- To connect you with the Authorized Training Centre for your course
- To process payments and send confirmations
- To reply to your enquiries and provide support
- To issue and verify certificates
- To send important updates about your course and the program
- To improve the Website, courses and services
- To keep the Website secure, prevent fraud and meet legal requirements
4Consent and Lawful Use
We process your personal information with your consent, which you give when you submit a form and agree to the confirmation box, or where the law allows or requires it. You may withdraw your consent at any time by contacting us. Withdrawing consent may mean we can no longer provide some services, such as completing your enrolment.
6Payments
Course fees are paid through third-party payment providers using UPI, cards or net banking. Sensitive payment details are entered on, and handled by, the provider’s secure systems. CGRISE does not store your full card number, CVV or UPI PIN. We receive only the payment status and a transaction reference so that we can confirm your enrolment.
7Cookies and Similar Technologies
Cookies are small files stored on your device. We use them to keep the Website working, remember preferences and understand how the Website is used. You can control or delete cookies in your browser settings, but some parts of the Website, such as forms, may not work properly without them.
8How Long We Keep Information
We keep your information only as long as needed for the purposes above — for example, to deliver your course, maintain certificate and verification records, and meet legal, tax or accounting requirements. After that, we delete or anonymise it.
9Data Security
We use reasonable safeguards, such as secure connections and limited access, to protect your information from loss, misuse and unauthorised access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please contact us promptly if you suspect misuse of your information.
10Your Rights and Choices
You may ask us to:
- give you a summary of the personal information we hold about you
- correct or update inaccurate or incomplete information
- erase your information, subject to records we must keep by law
- withdraw your consent
- nominate another person to exercise your rights if you cannot
- address a grievance about how your information is handled
To make a request, please use the Contact page. We may need to verify your identity first and will respond within a reasonable time.
11Children’s Privacy
If you are under 18, a parent or guardian must give consent before you share personal information with us. We do not knowingly collect a child’s information without such consent and we do not use it for advertising. If you believe a child’s information was submitted without consent, please contact us and we will delete it.
12Third-Party Links
The Website may contain links to other websites. We are not responsible for their privacy practices, so please read their policies before sharing your information.
13Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be on this page with its “Last updated” date. If a change is significant, we will make it clear on the Website.
13Shipping Policy
CG Rise offers training courses and digital services only, so no physical products are shipped. Once payment is confirmed, your registration number and receipt are delivered instantly on screen and by email, and your selected ATC centre will contact you with training details.
13Return, Refund & Cancellation Policy
You can cancel your registration and get a full refund if you request it within 7 days of payment, before your training starts at the ATC centre; approved refunds are credited to your original payment method within 7–10 working days. Once training has started, fees are non-refundable, except for duplicate payments or if CG Rise cancels the course. Check the 7-day and 7–10 working-day numbers against the client’s actual terms before you publish.
14Contact and Grievance
For privacy questions or complaints, please use our Contact page and select the relevant enquiry type.
Grievance Officer: [Name]
Email: cgriseofficial@gmail.com
Address: House No. 133, Ward No. 9,
Girdhari Nagar, Durg, Chhattisgarh, 491001